Route-aware online booking for mobile groomers
Before you give out a booking link, check what happens when someone requests a visit far from the rest of your day. Route-aware booking uses configured rules to help decide which times to offer.
Test one opening with two addresses
Say you finish a morning appointment at 11:30 and have another stop at 1:30. A 60-minute groom leaves 60 minutes for both drives and any setup time. An address near both stops might fit. An address that takes 40 minutes to reach and another 35 minutes to leave won’t fit in that window even before setup. These are illustrative timings.
Review the rules before you share the link
- Confirm which service areas and hours you intend to offer to customers.
- Check service durations and travel limits, including what a request at the edge of your area would do to a busy day.
- Decide whether requests should wait for approval. Review the route yourself when the day includes road closures or hard-to-park stops.
GroomCaptain checks service areas and availability when offering booking times. Advanced travel limits require Smart Route or Team Route. These controls check whether a booking fits; they do not reorder the day. Review the settings against a day you’ve already driven.
Common questions
- Can I review a request before it’s approved?
- Yes. GroomCaptain lets you require approval for online requests.
- Does an offered time guarantee I’ll arrive on time?
- Traffic, parking and a groom that runs long can still change the day. Leave enough time between visits and review exceptions yourself.
Working with one van? See how to start with one customer visit before opening up the calendar.
Try it with your own schedule
GroomCaptain offers a 30-day trial with no credit card required.